All our skincare and diet products are sourced from our own plantations and trusted suppliers that follow strict organic farming practices. They are free from harmful chemicals, pesticides, artificial colors, and synthetic fragrances, ensuring purity and safety for your body and skin.

Yes! Our skincare products are formulated to be gentle and suitable for all skin types, including sensitive skin. However, we recommend doing a patch test before applying a new product, especially if you have allergies or skin conditions.

Typically, 12 months from the date of manufacturing, depending on the product. Please check the expiration date on the packaging.

No. Our products are free from artificial fragrances, parabens, sulfates, and synthetic preservatives. We believe in using only natural ingredients that nourish your skin and body without side effects.

Our product descriptions provide details about ingredients and usage recommendations. If you need personalized advice, feel free to reach out to our customer care team via email or chat. We’ll guide you based on your needs.

Absolutely! We do not test our products or ingredients on animals. Our formulations are aligned with cruelty-free standards, and we are committed to ethical practices.

Yes, we are transparent about all ingredients. You can find detailed ingredient lists and allergen warnings on each product page. If you have specific allergies, please read the description carefully or contact us for further assistance.

Skincare: Store in a cool, dry place, away from direct sunlight to maintain potency.

Spices: Keep in airtight containers in a dry, dark space to preserve flavour and freshness.

Every batch is tested for purity, potency, and safety. We work with trusted suppliers and certified laboratories to ensure that only the highest-quality ingredients reach you.

We use biodegradable, recyclable, and minimal packaging materials wherever possible to reduce environmental impact. Our containers are designed to be refillable or reusable, supporting a zero-waste lifestyle.

We have curated gift boxes ideal for wellness, self-care, and festive occasions. These sets combine our best-selling products and come with eco-friendly packaging options. Visit the “Gift Packs” section for more details.

Yes! We ship to most countries worldwide. Shipping charges, customs duties, and delivery times vary by location and are calculated at checkout.

Domestic (within India): Delivered within 3–5 business days depending on your location.

International: 7–21 business days depending on the destination and customs processing. 

Please refer to our Shipping Policy for more details.

We accept returns for damaged or defective products within 2 days of delivery. Opened or used products cannot be returned unless there is a defect. For more details, please check our Refund & Return Policy page.

Yes! We offer bulk orders and reseller partnerships. Please contact us at namaste@clave.in with your inquiry, and our team will guide you through the process.

Once your order is shipped, you’ll receive an email with a tracking number and carrier details. You can also track your shipment from your account dashboard or contact our support team for assistance.

We currently do not offer direct exchanges. However, you can request a refund and place a new order.

You can simply write to us at namaste@clave.in. In case you still want to talk to us, we are available on call on 09886422090, every Monday to Friday 10am - 5pm.

We will help you figure out the delay. Just get in touch with us at namaste@clave.in or call us at +91 98864 22090. Please note that calls may be recorded and monitored to improve our services.

Your feedback and suggestions mean the world to us. We want every customer to love our products and services. If you have a complaint, contact our support team, and we’ll assist you immediately. We aim to resolve all complaints within 7 working days, unless there are justifiable circumstances.